Site Policy

Thank you for using the Kurokawa Onsen "Oku no yu" website (hereinafter referred to as the Website). Please be aware of the following matters during your use of the Website. Kurokawa Onsen "Oku no yu" (hereinafter referred to as the Hotel) may change the terms of use of the Website. In such a case, we will post the revised version for your confirmation.

System requirements

Our company acquires personal information as necessary in the course of undertaking our business, and that personal information will be used for one or more of the following purposes.

  • Microsoft Edge Latest version (Windows)
  • Google Chrome Latest version (Windows/MacOS/Android)
  • Mozilla Firefox Latest version(Windows/MacOS)
  • Apple Safari Latest version(Windows/MacOS/iOS)


Some content on this website uses JavaScript to offer you a better service. When viewing this website, please enable JavaScript in your browser.


Copyrights and commercial rights for all materials contained on this site in the text, images, photographs and illustrations (excluding some) are retained by the Hotel or to a company/organization that granted usage rights on the Website. Secondary usage such as copying, diversion, selling, sending, broadcasting, downloading and distribution is not permitted without the permission of the rights holder. Copyrights for information found on websites accessed via hyperlinks (hereinafter referred to as "link") on the Website are owned by the company, individual or group holding the rights. For more details, please see the description of each website.


The Website may be linked freely, regardless of company, individual or organization. There is no page limitation. Note that these links do not indicate any special relationship with the Website. In addition, information on websites that can be accessed from the Website is managed and operated by each company, individual, organization, who own the copyrights. For further details, please see the terms listed on each website. In addition, we will not be held responsible for any damage caused by using a linked website. Please use it at your own risk.


The users and hotel accept this disclaimer in conjunction with the agreement. The Hotel shall be able to modify these Terms without obtaining the consent of the User, and the User shall comply with the change of these Terms without objection. In addition, we may suspend or discontinue the operation of the Website or change the information or URL of the Website without prior notice. Please note that although we pay close attention to the information on the Website, we shall not be liable for any damages arising to customers through their use of the Website. This site policy is subject to change without notice. Please note that if such changes take place, the terms and conditions after said changes will be applicable.